Customer focused way of selling

DURATION
2,5 days off-line, 9 days On-line (2 hours a day)
AUDITORIUM
Sales leaders, sales managers, sales operatives, sales excellence managers, business line managers, marketing teams
FORMAT
on-line and off-line
NUMBER OF PARTICIPANTS
Off-line:
min 8, max 20
On-line:
min 6, max 12
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Customer focused way of selling

In the words of Dale Carnegie, a pioneer in the self-improvement movement, "The only way to influence the other fellow is to talk about what he wants and show him how to get it." Customer focused way of selling is a selling technique that emphasizes a genuine dialogue between the salesperson and the customer.

At the end of this workshop, participants will be able to:

  1. Better understand buyer behavior
  2. Effectively control and close opportunities through established sales process
  3. Plan in a structured manner and create demand
  4. Foresee, understand and validate customer pain
  5. Conduct consultative sales conversations to position differentiators of your product/ solution and demonstrate value
  6. Resist concessions and negotiate successful